Nevada Public Agency Insurance Pool (POOL) serves public entities across Nevada, providing coverage, shared resources, and risk management support to help members better protect their communities.
Location
Carson City, Nevada
Products and Services
Nevada Public Agency Insurance Pool (NPAIP) provides property and casualty coverage to public entities across Nevada. Since its founding in 1987, the pool has grown from just four members to 145, representing cities, counties, school districts, and special districts.
Today, the organization manages billions of dollars in public property exposure. NPAIP Member Relations Manager Stephen Romero works closely with members, insurers, and global insurance partners to help present accurate, credible data to the insurance market. The total insurable value (TIV) that NPAIP went to market with this year was $8.5 billion. At that scale, accurate property valuations are critical. Insured values directly influence how insurers assess both pricing and risk, making reliable data essential for maintaining stable coverage.
For more than 26 years, NPAIP has partnered with Centurisk to support its property valuation program.
To maintain accuracy across its portfolio, the pool relies on a combination of Centurisk’s appraisal services and RiskStar, the centralized software system for managing and accessing property data across the organization. But NPAIP’s valuation program didn’t always operate with this level of consistency.
In 1992, a fire destroyed Nixon Hall in Winnemucca, Nevada.
“That was our first $1,000,000 loss,” said Stephen Romero.
The building had been significantly undervalued, exposing a gap between insured value and the true cost to rebuild. It was an experience that changed how NPAIP approaches property valuation.
Today, a brick from the building sits in the Executive Director’s office as an important reminder of the cost of getting valuations wrong.
To prevent future coverage gaps, the pool implemented a structured, proactive appraisal program. The goal: to keep property values accurate, current, and defensible across its entire portfolio.
Working with Centurisk, NPAIP has divided Nevada into three regions, each reviewed on a rotating annual basis. Properties valued above $200,000 receive on-site appraisals, while lower-value properties are appraised using desktop valuations and trend analysis. This approach keeps valuations up to date across the entire portfolio.
All valuation data is maintained in RiskStar, enabling consistent organization-wide access. This structured approach creates a reliable foundation for underwriting, reporting, and decision-making.
For NPAIP, on-site appraisals are a core part of maintaining accurate property values across its portfolio, offering insight that can’t be achieved through data alone.
“What’s unique about our approach is that we’ve partnered with Centurisk to look at every single one of our properties. Other pools might wait years and rely on trended values, but we continue to prioritize the personal touch that on-site appraisals provide,” said Stephen.
This consistent on-site presence allows the pool to uncover property changes that might otherwise go unnoticed, and the process has already paid off. In one case, an on-site appraisal revealed infrastructure that was never included on the pool member’s statement of values. “One of our members had installed several solar arrays and hadn’t reported them,” said Stephen, “but the appraiser uncovered them during the site visit. That’s priceless for us when we go to market and can share a story like that with our global insurers. It inspires real data confidence.”
By combining these regular on-site inspections with ongoing valuation updates, NPAIP ensures its property data reflects the true scope of its exposure.
That’s priceless for us when we go to market and can share a story like that with our global insurers. It inspires real data confidence.”
But maintaining accurate valuations is only part of the equation. The ability to access and apply that data is equally important. Rather than relying on scattered records, spreadsheets, or manual retrieval, NPAIP uses RiskStar for real-time access to all appraisal data across the organization. Team members have user permissions which allow them to access the functionality they need. And because RiskStar is the system of record, users know they’re always working with the most current information.
“Having access to the data in RiskStar is important because I can always refer back to it,” Stephen said. “And our TPA can access it during a claim and review any notes.”
This centralized access allows teams to quickly verify values, review notes, and confirm coverage during a claim. And Stephen appreciates how RiskStar reduces uncertainty and enables faster decision-making. “When a school district experienced damage to a track facility, I was able to quickly confirm that the asset had been properly valued and included in coverage.”
NPAIP transfers a portion of its risk to the global insurance market. In this environment, insurers rely heavily on accurate, defensible data to evaluate risk.
“When we go to market, we highlight our partnership with Centurisk and our appraisal process,” Stephen explained, “It shows insurers the level of detail and rigor behind our data.”
Example callout of how NPAIP markets its property program
Underwriters and analysts routinely validate submitted values using their own models.
During one review, market analysts conducted an independent analysis of NPAIP’s property portfolio:
“They looked at our values and said, ‘You’re under 1% from what we came up with.’”
At a total insured value of $8.5 billion, that level of alignment demonstrates that NPAIP’s data is credible and consistent with insurer expectations.
Through its partnership with Centurisk, NPAIP has built a defensible, continuously maintained property dataset that supports underwriting, strengthens insurer confidence, and reduces exposure uncertainty. It includes:
“We’ve been working with Centurisk for over 26 years, and that consistency makes a real difference. They understand our program, our members, and how we operate, so they truly feel like an extension of our team.”
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